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Do you grow your own product?
Yes, we grow our product in 7 acres of glass / plastic greenhouses.
What is your delivery area?
We have two delivery areas:
Area 1 includes: West Michigan
Area 2 includes: Portions of Michigan, Indiana, Ohio, and Illinois, as shown on the map to the right.
We also deliver winter poinsettias to Louisiana and Mississippi.
What is the minimum order?
Our minimum delivery is two carts of product. There will be a $30 drop charge for a 2 cart order.
However, if 3 or more carts are ordered there will be NO drop charge added.
What is your delivery time frame?
Area 1 orders placed by Wednesday will be delivered by the weekend as long as trucking permits.
Area 2 orders placed by Monday will be delivered before that weekend.
Area 2 orders placed on Tuesday / Wednesday may be delivered by the weekend if trucking permits.
Do you have lift gates on your trailers?
Yes, we have lift-gate trailers available for deliveries.
What kind of shipping carts do you have?
We use rolling Karsten carts.
Do your carts need to be unloaded at time of delivery?
Yes, we do expect carts to be unloaded at each delivery.
What are your hours of operation?
We are open Monday - Friday 8:00 am to 5:00 pm
During the months of April and May we will be open Saturdays from 8:00 to 12:00.
The greenhouse is closed on Sundays.
Do you have a retail center?
No, we are a wholesale greenhouse only.
How do I find out what you have available?
You may view our availability online.
What is your order fill percentage?
We fill orders at over 90+ percent. Some substitutions are unavoidable as the season progresses.
Who do I contact to help me put together my order?
Contact Laurie at Bovens at 1-800-826-2683 or email her at moc.stnalpytilauqsnevob@nevobl.
If I have a delivery problem, who do I contact?
Contact Laurie at Bovens at 1-800-826-2683 or email her at moc.stnalpytilauqsnevob@nevobl
If I need to change an order that is already submitted, who do I contact?
Contact your representative, or either Laurie or Pam at Boven's Quality Plants at 1-800-826-2683.
Who do I contact if I have a question about my invoice(s)?
Contact Pam at 1-800-826-2683 or email her at moc.stnalpytilauqsnevob@negnodnavp
What are the payment terms?
We issue both C.O.D. and 30-day terms.
Do you accept credit cards?
No, not at this time, we are considering it for the future.
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